Features

Every client relationship, in one workspace

Contacts, pipelines, campaigns, reviews, and AI insight — eight ready-to-use features that work together from day one.

Contact management

Every client, lead, and conversation in one searchable record — history, notes, tags, and touchpoints together at last.

Visual pipelines

Track every lead from first enquiry to won client with stages that match how your shop actually sells.

Segments & tags

Group contacts by service, source, neighborhood, or value, and talk to each group like you mean it.

Email campaigns

Newsletters, seasonal offers, and service reminders with templates that look professionally designed.

SMS marketing

Promotions and reminders by text from your business number — with opt-outs handled automatically.

Automations

Welcome sequences, quote follow-ups, and win-back flows that run on their own. You set the rules once; MCRM runs them and logs everything.

Reviews & referrals

Review requests after every job and referral tracking that shows exactly who sends you business.

AI insights & reports

Morning briefings, campaign performance, source ROI, and at-risk clients — explained in plain language.

AI briefings, every morning

MCRM's AI reads your pipeline, campaigns, and client activity every day and briefs you in plain language: what changed, what needs attention, and the three things worth doing today. It is built into every plan.

Run your relationships on MCRM

Start your free trial today. Your clients, campaigns, and follow-ups — finally in one place.

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